V-Services creates a variable expense support infrastructure. Allowing our
clients to focus on their core products and services, Virido provides management
and support to attain new and grow existing customers through our V-Services.

V-Services allow our clients to take advantage of our experience and our best
case practices. Virido provides experienced people, proven processes and the
latest technology. Our core competence includes:

Call Center Services – B2B and B2C inbound and outbound customer support,
sales and lead generation. While using the latest technology, our focus is on
Telecommunications, Financial Services and Hi-Tech industries.

Customer Service – Making sure your customers receive fast and proper
information at the time of their need ensures a positive customer experience.

Call Center Technology – Many clients and call centers have a need for
technology. Due to the constant technology changes and costs many clients
do not have the budget or ability to stay up to date. We have been able
to help provide clients and call centers with technology, data and reporting
needs through an ASP model.

Quality Assurance – Virido provides customized quality assurance programs
for our clients including TPV, call monitoring, surveys, follow up calls after
installations etc. – Virido’s reporting provides customer feedback and scoring
through the process to help companies become more “customer” friendly
and efficient.

Strategic Planning and Consulting – Many of our clients prefer that Virido
participates in the entire internal and external process. By doing so we can
help them appropriately size the support needs and head off any chances for
failure based on our experiences.

Data Management – Virido’s ability to capture, store and segment data allows
us to help our clients create better targeted lists, provide efficient and effective
campaigns and better manage sales and marketing budgets.

> Multiple Sales and Marketing Channels
> Direct Mail
> Direct Media Response
> Agent Services
> Call Center

Back Office Support – Timely order entry allows for quicker billing and happy
customers. Virido provides flexible and variable cost support ongoing and during
large sales blitzes.

Fulfillment – Create packaging, warehousing, and bulk mail functions.
Take advantage of the cost advantages of letting those that do this for a living
do it for you.

Team Management – Let us help you bring all of the best people together and
manage timelines and process. Virido helps manage and ensure that your needs
are met on time and on budget.

Technology – Virido’s support team is constantly upgrading to the most recent
technology in order to meet the demands of their clients' needs.